At the start of each HighGear software upgrade, the upgrade tool creates a backup of your HighGear database in the database server’s default backup directory. If you receive this error it means that the backup directory you have configured for your database...
This error usually occurs when your browser’s privacy or security settings are too restrictive. HighGear relies on temporary cookies to track login information. If your browser is set up to block these cookies, the system will successfully log you in, but will...
Once each day, HighGear recalculates the indexes on all of its database tables, to ensure that the system performs consistently well when users are accessing it. To allow HighGear business process management software to recover if the database server is not working,...
Sometimes, HighGear’s database queries time out because of other activity that is slowing down the database server. When this happens, HighGear software can gather information about the other activity on the server so that our support team can analyze it for...
Once each day, HighGear software recalculates the indexes on all of its database tables. This ensures that the system performs consistently well when users are accessing it, but it does cause the server to run slowly for a few minutes while the indexes are updated. As...