June 2016

How HighGear Puts the “C for Control” into DMAIC & Process Improvement

Last updated Nov 22, 2022

Lean Six Sigma’s DMAIC – Define, Measure, Analyze, Improve, and finally Control – I was recently at the PEX Exchange event held at Pinehurst, NC, and was able to meet process professionals from major Fortune 100 & 500 companies. There were several common issues...

The Need for Lean BPM in Banking

Last updated Nov 3, 2022

There are three major drivers for business agility within the banking sector: fierce competition within the sector, constantly changing regulatory and compliance requirements, and finally, customer expectation and buying behavior. While compliance has taken center...

Major Advantages of Workflow and Process Automation

Last updated Nov 3, 2022

Automating business processes using workflow automation software can deliver major performance & QA benefits. Workflow and process automation may have their roots in manufacturing, however transactional processes, i.e. non-manufacturing ones, also benefit from...