Jan 6, 2015
HighGear uses a scheduling service to run a number of backend services for HighGear. There are times when the scheduling service is not running or stops. The purpose of this article is to describe some of the side effects of when the service is not running and what to...
Jan 5, 2015
Chrome Click on the Chrome menu on the browser toolbar Select Tools. Click Clear Browsing Data In the dialog that appears, select the checkboxes for the types of information that you want to remove. But be sure to include Empty the cache. Use the menu at the top to...
Oct 13, 2014
Microsoft Outlook occasionally disables the HighGear Sync Add-in because of an Outlook crash or a “safe mode” operation. If this happens, follow these steps to re-enable it. Outlook 2010 and 2013 Go to the File menu and click Options Click the Add-ins...
Apr 11, 2014
If you are running HighGear X6.2.0 or later and the server operating system is Windows Server 2008, you may receive this ASP.NET error: The configuration section ‘system.web.extensions’ cannot be read because it is missing a section declaration. This is a...
Nov 1, 2011
At the start of each HighGear software upgrade, the upgrade tool creates a backup of your HighGear database in the database server’s default backup directory. If you receive this error it means that the backup directory you have configured for your database...
Nov 1, 2011
This error usually occurs when your browser’s privacy or security settings are too restrictive. HighGear relies on temporary cookies to track login information. If your browser is set up to block these cookies, the system will successfully log you in, but will...
