Business Analyst Humor
As we come to the end of another unprecedented year of change and uncertainty, we’d like to share these cartoons to help brighten your day! Also, we are giving away a $20 Amazon gift card for booking time with us to see our no-code workflow process solution. Schedule time with us for a better new year.
Business Analyst Therapy
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Blog Posts
The Application of BPM to Law Firm Management
Law firms are increasingly turning to the power of Business Process Management (BPM) to improve efficiency and performance, speed up firm growth and enhance and improve the quality of service delivered. For those who have made the leap, the bottom line improvement...
Elements of a Compliance Management System using Lean BPM
The Federal Deposit Insurance Corporation (FDIC) stipulates that a Compliance Management System (CMS) is how an institution learns, understands and manages: Compliance responsibilities; Employee understanding of compliance responsibilities; Incorporation of compliance...
Implementing Continuous Improvement with Lean BPM
Business process improvement is a systematic technique that an organization can use to iteratively optimize its processes to achieve more efficient results. Several researchers have published specific methodologies over the years, including H. James Harrington,...
Does the Cost of a Failed Deployment Matter More Than the Price of Software?
When you are searching for a new software product to solve a problem, you probably focus on two things: features and cost. I have done the same thing, several times. Most software marketing focuses on the same two things, so this is natural. But this approach...
The Build vs. Buy Software Decision
Mark Porter is the UX Lead on the HighGear dev team - he was instrumental in developing HighGear's visual workflow, and is currently leading a major overhaul of our UI. The decision to build or buy a software solution when solving business problems can be a...
How Workflow Management can Increase Efficiency, Visibility & Productivity
Workflow management essentially deals with the automation of business processes, and the allocation of work across your staff in a way that allows you to optimize throughput of work tasks, i.e. workflow. Workflow management seeks to marry individual tasks which go to...
Improving Customer Experience with Standardized Business Processes
I spoke with my credit card company today, because the card I had ordered had not arrived. This was the second time I’d called them about the non-arrival of a credit card I applied for 2 months ago - the third customer touch for this financial institution. The first...
Why We Chose to Build HighGear in F#
For many developers, working in the Microsoft .Net framework means using C# or perhaps Visual Basic. However, there’s a new language from Microsoft Research which is generating a lot of buzz in the developer community: F#. Even though it’s new, F# is heavily inspired...
How to Optimize Your Department’s Resource Utilization
Most organizations wish their employees could achieve a higher level of utilization. There are horror stories about teams that spend so much time in meetings that each person only gets 1-2 hours of “real work” done each day. On the other end of the spectrum, the...
Why I Stopped Coding to Focus on User Experience
I love programming. I get to spend my days talking to computers. They do exactly what you say. They don’t make mistakes or argue. They don’t get confused. It’s simple — basic ones and zeroes. People, on the other hand, are complex. Their needs vary. They need to be...