How To: Support TLS 1.2 Connections in the Business Intelligence Module

HighGear's Business Intelligence Module by default uses a different type of database connection to connect to the database server than the main HighGear application. Its particular connection type does not support TLS 1.2. Therefore, if TLS 1.0 and TLS 1.1 are disabled on the SQL Server, you will encounter the following error whenever the Business Intelligence Module or the main HighGear application need to talk to the database server: System.Data.OleDb.OleDbException:...

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How To: Integrate Okta with HighGear for Single Sign-On

One of HighGear's powerful Enterprise-only features is SAML 2.0 integration. SAML stands for Security Assertion Markup Language and allows you to give your users a Single Sign-On experience in HighGear. This support article will explain how to integrate Okta with your HighGear system for Single Sign-On. Please refer to this article on the Okta site for a step-by-step guide through their interface: https://developer.okta.com/standards/SAML/setting_up_a_saml_application_in_okta The following...

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How To: Integrate Google Cloud Identity with HighGear for Single Sign-On

One of HighGear's powerful Enterprise-only features is SAML 2.0 integration. SAML stands for Security Assertion Markup Language and allows you to give your users a Single Sign-On experience in HighGear. This support article will explain how to integrate Google Cloud Identity with your HighGear system for Single Sign-On. Please refer to this article on the Google site for a step-by-step guide through their interface:...

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How To: Integrate a SAML Identity Provider with HighGear for Single Sign-On

One of HighGear's powerful Enterprise-only features is SAML 2.0 integration. SAML stands for Security Assertion Markup Language and allows you to give your users a Single Sign-On experience in HighGear. This support article will explain how to integrate an Identity Provider that supports SAML 2.0 with your HighGear system. An Identity Provider is a system such as Microsoft or Google that you use to manage your organization's user accounts. Your Identity Provider system is where you as an...

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How To: Integrate Azure Active Directory with HighGear for Single Sign-On

One of HighGear's powerful Enterprise-only features is SAML 2.0 integration. SAML stands for Security Assertion Markup Language and allows you to give your users a Single Sign-On experience in HighGear. This support article will explain how to integrate Azure Active Directory with your HighGear system for Single Sign-On. Please refer to this article on the Microsoft site for a step-by-step guide through their interface:...

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How To: Point HighGear to a new Database Server

Pointing HighGear to a new database location and copying another HighGear database onto that new database server is a complicated process, and it must be performed precisely as described in this document. There is no danger of data loss or corruption on the source server, but the destination server will not operate correctly unless the entire process is performed correctly. Also, the same version of HighGear BPM software must be installed on both the source server and the destination server....

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How To: Use Ola Hallengren’s SQL Server Maintenance Solution

Any good database maintenance plan will include the core tasks of backups, integrity checks, index checks, and other types of maintenance tasks. One such tool that has been highly recommended for the last several years is the SQL Server Maintenance Solution created by Ola Hallengren (https://ola.hallengren.com). The SQL Server Maintenance Solution is supported on SQL Server 2005, SQL Server 2008, SQL Server 2008 R2, SQL Server 2012, and SQL Server 2014. To implement the SQL Server Maintenance...

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How To: Delete Users in HighGear

It is inevitable that a HighGear user will need to be deleted so that they no longer have access to HighGear. Fortunately, HighGear is able to handle such a situation without losing any data that the user was working on. This means that any data including tasks, audit trail history, comments and any other work will be preserved. To delete a user, you will need to search for the user in the Contacts page. Once you have click on the Users Profile, scroll down to the bottom right hand corner and...

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Installation: HighGear Software System Requirements

The following is a basic set of minimum requirements for the HighGear server system. A more advanced coverage of the topic and a checklist is available in the HighGear Installation Requirements Checklist support document. Server Software Supported Operating Systems Windows Server 2016 (recommended) Windows Server 2012 R2 (recommended) Windows Server 2012 Windows Server 2008 R2 Supported Database Servers SQL Server 2016 (recommended) SQL Server 2014 (recommended) SQL Server 2012 (recommended)...

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Installation: HighGear Software Installation Instructions

Check the System Requirements and ensure the system is operating correctly. Close any running applications. Run HighGear Setup, and follow the prompts. If you want to install HighGear with a separate database server, you should run the setup program on the web server. Next, the configuration utility will appear. Click Ok to continue. Note: Throughout the configuration utility, you can click on the small "?" buttons for help on individual fields. Most of the fields on the Database Configuration...

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