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Are you discriminating against your digital workers?

Are you discriminating against your digital workers?

Robotic Process Automation (RPA) bots are ignored both when they make a mistake and when they get it right. That’s leading to some major problems for businesses that rely on them. Many businesses have come to rely on Robotic Process Automation (RPA) ‘bots’ to automate repetitive tasks, but not all of those businesses have thought things through. RPAs are essentially the modern version of ‘send keys’ where you can program the computer to hit certain keys in succession to execute a task over and...

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Crossing the digital transformation divide: freeing up resources to make organizational change

Crossing the digital transformation divide: freeing up resources to make organizational change

When you ask the question, ‘what is stopping digital transformation at my company?’, you might be surprised by the answer. In many cases, it is those who are supposed to provide the ‘resources’ that are actually stopping progress from happening. In our commissioned study from Forrester, we found some interesting facts around this topic. Business Analysts and managers were asked about obstacles that stop them from automating processes, here’s what they said: 77%: resources for me to automate...

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Crossing the digital transformation divide: building the right tools with no-code platforms

Crossing the digital transformation divide: building the right tools with no-code platforms

In our last article we talked about how manual processes can become embedded in an organization, causing huge yet unseen losses through wasted time and energy. In this article we’ll talk about how to fix all of that by enabling people to build the right tools on their own. In our custom commissioned study from Forrester, we discovered that 67% of analysts and managers have tools that are supposed to help them manage their workflows, but they’re too hard to get started with. If these tools were...

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Crossing the digital transformation divide: overcoming embedded manual processes

Crossing the digital transformation divide: overcoming embedded manual processes

At your place of work, does it feel like your workflow processes are working for you, or are you working for them? If workflows require extra steps because of counter-intuitive manual systems, then the answer might be that you are working for your processes, not the other way around. Duct taping broken processes The extreme example of someone working for a broken manual process, rather than the process working for them, is an employee whose entire job is what many in the business world call...

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Easily integrate HighGear with other apps using Zapier

Easily integrate HighGear with other apps using Zapier

HighGear version 8.6 brings exciting new capabilities to business analysts that empower them to integrate HighGear with other systems more easily and in more sophisticated ways. The first of these capabilities is a versatile new REST API. Representational State Transfer, or REST, is the industry standard best practice for web-based APIs and improves the integration experience over other approaches such as SOAP. Clients writing custom code to integrate their HighGear instance with other systems...

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How Swift Systems used HighGear to pass their audits

How Swift Systems used HighGear to pass their audits

  When we first began to offer HighGear in the cloud, we also owned a data center operator, and managed services provider called Swift Systems. That team had built a robust set of compliance policies and controls originally based on the NIST 800-53 standards, with extra elements added across time to address additional standards and protocols such as DIACAP, PCI, and HIPAA. To verify that those extensive operational and security controls were properly implemented, an outside auditor...

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Addressing the Challenges of a Remote Workforce

Addressing the Challenges of a Remote Workforce

Written by Josh Yeager, HighGear COO More than half of all American workers worked remotely at the height of the COVID-19 pandemic, and many still are. This sudden shift caused difficulties ranging from over-stretched IT systems to communication challenges to employees struggling to work while homeschooling children. If organizations want to maintain and/or create additional competitive advantage, It is vital to address these challenges. The immediate need is to help teams be effective during...

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Raise your hand if your transformation consultant didn’t drive results!

Raise your hand if your transformation consultant didn’t drive results!

Written by Bob Stoneking, HighGear Evangelist It’s soul crushing, right? Everybody was aligned on the need, you collectively defined objectives, the consulting team was great, your team welcomed and contributed to the process, then nothing. Well, nothing other than the report that’s collecting dust on your desk. Service providers are playing an increasingly important role in digital transformation. Enterprises seek to capitalize on specialized domain expertise to create competitive advantage,...

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Forrester provides an overview of Collaborative Work Management tools

Forrester provides an overview of Collaborative Work Management tools

Article Written by John Cramp, HighGear Chief Growth OfficerForrester provides an overview of  Collaborative Work Management tools – Highlights technology value and product capabilities across 25 vendors, including HighGear. Most organizations are pursuing some form of digital transformation strategy to reinvent themselves, including business process improvement initiatives that require increased cross-functional collaboration to achieve success. Forrester reports, “Digital transformation is...

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Top 5 features to look for in a business workflow software solution

Top 5 features to look for in a business workflow software solution

The flow of internal processes is crucial to the growth of any company, no matter what the industry. How work flows is even more important to companies who have governing bodies to whom they must report and adhere to regulations. Whether your organization needs to report to regulatory bodies or not, business workflow software helps teams visualize the flow of tasks and who needs to complete what and when. Tools like these reduce errors while streamlining the business and also decrease time...

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