Sarbanes-Oxley and the Lean BPM Solution for Executive Fear

Sarbanes-Oxley was enacted in 2002 in the wake of Enron, Tyco, WorldCom and a host of executives being arrested and forced to do the “perp walk,” being led away in handcuffs and usually hitting the evening news. Bluntly, SOX introduced real teeth into the world of...

The Main Areas of Consideration for Undertaking a BPM Initiative

Undertaking a Business Process Management initiative can, and usually is, a long road with a great deal of hard work, lots of moving parts, and frequently unseen, uncharted territory to traverse. While this is certainly the case with traditional BPM deployments, it...

Process Excellence, Operational Excellence and Business Excellence

What’s the Difference between Process Excellence (PEX), Operational Excellence (OpEX), and Business Excellence (BEX)?  Although the terms Process, Operational, and Business Excellence are not the same, they are frequently misused and/or confused with one another. We...

How HighGear Puts the “C for Control” into DMAIC & Process Improvement

Lean Six Sigma’s DMAIC – Define, Measure, Analyze, Improve, and finally Control – I was recently at the PEX Exchange event held at Pinehurst, NC, and was able to meet process professionals from major Fortune 100 & 500 companies. There were several common issues...
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