Can BPM and Agile Work Together?
The marriage of BPM with Agile has not been a match made in heaven, but rather in the dark murk of the negotiation room for an arranged marriage between two rich kids. Since the early Noughties when Agile was initially paired with BPM, it has shown some sparkling...
Why Effective Workflow Automation is Crucial for Successful Business Performance
Team collaboration across diverse processes and departments is achievable, but not without collaboration between effective workflow design and great task management. HighGear was first conceived as an enterprise task management solution with workflow automation...
Business Process Reengineering (BPR) – Rethinking Failure?
Business Process Reengineering (BPR) was all the rage during the 1990’s, with Fortune 500 companies falling over themselves to re-engineer their enterprises, but for many BPR was synonymous with lay-offs and failure. Driven by inhuman, analytical, engineering...
Business Process Improvement & Customer Experience Metrics: The Outside-In Approach
Do you remember Quality Circles, TQM and CIP? If you do, it’s pretty obvious you cut your professional business process teeth in the Eighties and Nineties. You probably also know of the outstanding work Jan Carlzon did at Scandinavian Airlines, where he turned the...
Pros and Cons of Excel as a Task Tracking Tool
Managing business workflow and task tracking is at the heart of professional project management, and there are a wide range of tools to help you. We are all familiar with PRINCE2, SCRUM and Waterfall terminology, but no matter what methodology you choose to follow,...
Documenting a Process in Five Steps
Defining and documenting business and project processes is typically one of the least favorite chores of project managers, BPM experts or anyone for that matter. This post deals with how to tackle documenting your processes in 5 steps, and how to minimize some of the...
CIOReview: Bringing Lean BPM and Task Management into One Rapidly Deployable Solution
Our CEO, Vaughn Thurman, was featured in November’s CIOReview Magazine. The article discusses how JobTraQ delivers true Lean BPM, incorporating task management and workflow into one rapidly deployable solution with proven ROI.
How to Save $150,000 in Audit Costs with HighGear Compliance Management
Audits are a way of life for tech and financial services companies around the globe. But they are a stressful, time consuming, and expensive process for many companies to maneuver. Jeff Bye of Demand Manager in Australia, knows this only too well. His company helps...
Monthly HighGear Administrator Training Events
Swift Software offers monthly JobTraQ Administrator training at our offices in Frederick, MD. These events are ideal for JobTraQ customers with only one administrator, organizations who want to set up a pilot system, or established JobTraQ clients who want to train a new admin to join their team.
How To: Transition from JobTraQ X5 to X6
Our original plan for upgrading JobTraQ (now known as HighGear) X5 customers to X6 and the new visual workflow system was to automatically convert the existing workflow rules into single step processes in the new system. But because each X5 workflow rule was...