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Crossing the digital transformation divide: overcoming embedded manual processes

Crossing the digital transformation divide: overcoming embedded manual processes

At your place of work, does it feel like your workflow processes are working for you, or are you working for them? If workflows require extra steps because of counter-intuitive manual systems, then the answer might be that you are working for your processes, not the other way around. Duct taping broken processes The extreme example of someone working for a broken manual process, rather than the process working for them, is an employee whose entire job is what many in the business world call...

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Easily integrate HighGear with other apps using Zapier

Easily integrate HighGear with other apps using Zapier

HighGear version 8.6 brings exciting new capabilities to business analysts that empower them to integrate HighGear with other systems more easily and in more sophisticated ways. The first of these capabilities is a versatile new REST API. Representational State Transfer, or REST, is the industry standard best practice for web-based APIs and improves the integration experience over other approaches such as SOAP. Clients writing custom code to integrate their HighGear instance with other systems...

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How Swift Systems used HighGear to pass their audits

How Swift Systems used HighGear to pass their audits

  When we first began to offer HighGear in the cloud, we also owned a data center operator, and managed services provider called Swift Systems. That team had built a robust set of compliance policies and controls originally based on the NIST 800-53 standards, with extra elements added across time to address additional standards and protocols such as DIACAP, PCI, and HIPAA. To verify that those extensive operational and security controls were properly implemented, an outside auditor...

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Addressing the Challenges of a Remote Workforce

Addressing the Challenges of a Remote Workforce

More than half of all American workers worked remotely at the height of the COVID-19 pandemic, and many still are. This sudden shift caused difficulties ranging from over-stretched IT systems to communication challenges to employees struggling to work while homeschooling children. If organizations want to maintain and/or create additional competitive advantage, It is vital to address these challenges. The immediate need is to help teams be effective during the temporary changes caused by...

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Forrester provides an overview of Collaborative Work Management tools

Forrester provides an overview of Collaborative Work Management tools

Forrester provides an overview of  Collaborative Work Management tools – Highlights technology value and product capabilities across 25 vendors, including HighGear. Most organizations are pursuing some form of digital transformation strategy to reinvent themselves, including business process improvement initiatives that require increased cross-functional collaboration to achieve success. Forrester reports, “Digital transformation is now standard operating procedure for organizations: 66% of...

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Top 5 features to look for in a business workflow software solution

Top 5 features to look for in a business workflow software solution

The flow of internal processes is crucial to the growth of any company, no matter what the industry. How workflows is even more important to companies who have governing bodies to whom they must report and adhere to regulations. Whether your organization needs to report to regulatory bodies or not, business workflow software helps teams visualize the flow of tasks and who needs to complete what and when. Tools like these reduce errors while streamlining the business and also decrease time...

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Part 4: Advantages and Disadvantages of Working From Home

Part 4: Advantages and Disadvantages of Working From Home

One month into working remote and we've found out the advantages and disadvantages of working from home. Working in your pajama pants (business casual at the top), answering emails from your couch, and avoiding the commute are just some of the benefits! Watch this video to learn more: See the previous contents from the Work From Home Series: Part 3: Tips on Working From Home Part 2: Can you hear me now? And other hilarious lessons learned one week after working remote! Part 1: Transitioning to...

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Part 3: Tips on Working from Home

Part 3: Tips on Working from Home

Many organizations have asked employees to work remotely during this coronavirus pandemic. This can be a challenge if you've never worked from home. We've conducted an interview with our team and asked, "What are your tips with working from home?" Here are tips and advice on working remote from our HighGear team:See the next video: Part 4: Advantages and Disadvantages of Working From Home See previous contents from the Work From Home Series: Part 2: Can you hear me now? And other hilarious...

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Part 2: One Week After Working Remote

Part 2: One Week After Working Remote

We experienced technical difficulties, we learned methods to stay productive, and we goofed off a bit along the way. Most importantly, we learned how to stay Collaborative as a Team. There is still so much to discover about working remote. We hope that our journey will help you navigate your own experiences.  Here’s a look at how it has been working out so far, working from home with the HighGear team:Watch the next Work From Home video: Part 3: Tips and Tricks for maximum WFH productivity  ...

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Part 1: Challenges and Opportunities of Working Remotely

Part 1: Challenges and Opportunities of Working Remotely

With many folks being forced to work remotely, we at HighGear decided to pull back the curtain to show how we are dealing with the challenges that come with remote work. If you are used to working in an office, being forced to suddenly work remotely brings many unforeseen challenges. Being on the same page as your coworkers, knowing what to work on next, access to the proper information, and even the sheer loneliness of working from home can take a toll on anyone. In this series of video...

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