Attendees will receive three intensive days of:

  • Training on HighGear administration and configuration
  • Training on business process discovery and design
  • Case studies of several real-world HighGear implementations
  • Interactive workshops with other HighGear users
  • Q&A sessions with the HighGear team
  • Preview of the HighGear strategic roadmap

This is a valuable opportunity to learn best practices from other HighGear customers, maximize your use of HighGear’s workflow capabilities, and see what is coming next for the HighGear platform.

During the Conference you will also have extensive access to the HighGear Development, Support, and Professional Services teams and company leadership.


Day 1  

Monday, September 30, 2019  

Morning – AM  

Time Topic
8:00 a.m. Breakfast/Networking
9:00 a.m. Time to Gear Up!
9:30 a.m. Overview of this Week’s Challenge
10:00 a.m. HighGear 8.1-8.4 Features
10:30 a.m. Q&A
10:45 a.m. Break
11:00 a.m. The Automation Landscape: What’s Now and Next
12:00 p.m. Lunch

Afternoon – PM

Time Topic
1:00 p.m. Training: Discovery – People and Security
1:30 p.m. Workshop: Discovery – People and Security
2:00 p.m. Split into Teams
2:15 p.m. Workshop: Implementation – People and Security
3:15 p.m. Networking Break
3:45 p.m. Training: Discovery – Business Process Requirements
4:15 p.m. Workshop: Discovery – Business Process Requirements
5:00 p.m. End
6:00 p.m. Dinner/Customer Advisory Team
8:00 p.m. End 

Day 2 

Tuesday, October 1, 2019 

Morning – AM

Time Topic
8:00 a.m. Breakfast/Networking
9:00 a.m. Training: Form Design
9:30 a.m. Workshop: Form Design
10:30 a.m. Networking Break
11:00 a.m. Customer Use Case
11:30 a.m. Advanced HighGear Tools
12:00 p.m. Lunch 

Afternoon – PM

Time Topic
1:00 p.m. Training: Workflow
2:00 p.m. Workshop: Workflow
3:00 p.m. Networking Break
3:30 p.m. Workshop: Workflow Continued
4:30 p.m. End
5:15 p.m. Bus for Dinner: Boarding Begins
5:30 p.m. Bus for Dinner Leaves
6:00 p.m. Dinner Cruise Departs
9:00 p.m. End

Day 3

Wednesday, October 2, 2019

Morning – AM

Time Topic
8:00 a.m. Breakfast/Networking
9:00 a.m. Training: Analytics
9:30 a.m. Workshop: Analytics
10:30 a.m. Networking Break
11:00 a.m. HighGear Roadmap
11:45 a.m. Q&A
12:00 p.m. Lunch

Afternoon – PM

Time Topic
1:00 p.m. Present Solutions/Award Ceremony
2:00 p.m. Parting Challenge
2:30 p.m. Optional Q&A
3:30 p.m. End


Keynote Speaker

The Automation Landscape: What’s Now And Next

Monday, September 30th
Craig Le Clair, Vice President, Forrester

Craig serves enterprise architecture and business process professionals. He is an internationally recognized expert in automation, AI, and the future of work. His technology coverage areas include robotic process automation, AI solutions in financial services, and the potential workforce disruption due to these technologies. Read Speaker Bio

“It was very encouraging how HighGear was implemented and currently being used.” – M.M.

“I think this was the best conference yet. I think it would be great to stretch out the time for workshops and to sit down with another user to get ideas on other ways to do things.” – S.K.

“Loved, loved, loved the BI exercise. The actual hands on building was terrific as was the building of a workflow.” – S.K.

“The guest speaker was very good and I plan to try to implement some of his processes professionally and personally.” – M.M.


The 2019 Workflow Champions Customer Conference will be held at the Boston Marriott Copely Place in Boston, Massachusetts. Click here to book your rooms at a significantly discounted rate. The conference will start on Monday, September 30th, 2019 and continue through Wednesday, October 2nd, 2019. The Early Bird registration fee is $799 per attendee before July 31st, 2019. The regular cost is $999 per attendee before September 6th, 2019. Price includes breakfast and lunch for all three days as well as dinner on the first and second nights.


Please use the form at the bottom of this page to register.


Any attendees planning to arrive early are welcome to join us for a Boston RedSox game at Fenway Park on Sunday, September 29th at 3:05 p.m. 

We also hope you will be able to join us for an evening dinner cruise on the Valiant river boat, which we have chartered one evening during the conference.

For more details or to ask any questions, please contact me at 301-668-2633, ext. 0239 or send an e-mail to We looking forward to seeing you in Boston!

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