Build Shared Services
That Deliver Lasting Value

Standardize processes, orchestrate work across functions, and introduce AI within governed workflows using HighGear’s no-code workflow automation platform.

Give shared services teams the visibility, flexibility, and control to improve service delivery, increase capacity, and scale transformation without creating another IT bottleneck.

Explore the Platform

Trusted by Mission-Driven Government Agencies

Turn Shared Services Into a Strategic Value Engine

Shared services organizations are being asked to do more than reduce costs. They must improve employee and customer experiences, support enterprise growth, increase resilience, and demonstrate measurable value to leadership.

HighGear helps Shared Services and Global Business Services teams replace fragmented processes, spreadsheets, email chains, and disconnected point solutions with standardized, visible, and adaptable workflows.

Standardize Work

Create consistent processes across business units, regions, and service lines while preserving the flexibility needed for local requirements.

Improve Visibility

Monitor workloads, bottlenecks, service levels, exceptions, and capacity through real-time dashboards and reporting.

Scale With Control

Managers spend too much time chasing updates instead of improving the process.

Checklist

What Approval Workflow Software Should Include

The right platform should help teams define the process, capture the right information, assign responsibility, manage exceptions, and show what happened at every step.

✅Configurable approval paths

Define approval steps by role, request type, department, risk level, or business rule.

✅Conditional routing

Route work differently based on the information submitted.

✅Clear task ownership

Every step has an owner, status, due date, and next action.

✅Notifications and escalations

Keep work moving without manual follow-up.

✅Form-based data capture

Collect the details needed to review and decide.

✅Audit history

Record activity, decisions, status changes, and responsible parties.

✅Dashboards and reporting

Show status, bottlenecks, volume, and performance.

✅No-code configuration

Adapt workflows as requirements change.

Put Workflow to Work for You

Process Automation

Operational Excellence

Status Tracking

Audit & Compliance

End to End Process Automation

Rapidly deploy and securely manage end to end processes.

Manage Cross-department Work Activities, Reviews, and Approvals
Full traceability
Visual Drag and Drop Workflow Designer
Configurable Dashboards
Notifications, Alerts & Escalations
Integrate with Enterprise Business Applications (ERP, CRM, RPA, HRIS)

Shift into HighGear and start building your workflows the easy way.

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Operational Excellence

Enhance efficiency across your organization.

Easily schedule and manage tasks and projects
Track processes from initiation to completion, to delivery
Strengthen quality and compliance management
Reduce operational costs and cycle times
Centralize information for easy access and timely decision-making

Shift into HighGear and start building your workflows the easy way.

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Status Tracking and Reporting

HighGear dashboard showing graphs and a list of jobs in production

Quickly assign tasks, manage work, track progress status, and report KPIs across departments.

Real-time project and task visibility
Automatic report distribution
Escalations and alerts
Effective activity prioritization & delegation
Work-oriented team chat & collaboration

Shift into HighGear and start building your workflows the easy way.

Book a Consultation

Audit and Compliance

HighGear provides a non-repudiated record of compliance.

Every change from individual work history to system wide configurations is recorded
Full audit trail
Detailed activity logs
Decrease audit time and expense
Successful audit outcomes achieved

Shift into HighGear and start building your workflows the easy way.

Book a Consultation

Customer Testimonials

HighGear has delivered exactly what they promised. We built a workflow solution with people on our team who had no coding skills, and we’re now expanding HighGear into other departments.

Omer Soykin

Deputy Chief of Operations, NYC Law Department

We were given a two-year deadline for worldwide implementation, but we achieved that in less than half the time thanks to HighGear’s ease of use. In training, we had users mastering the program is less than a day.

Mike Ward

Quality Data Systems Administrator, Defense Logistics Agency

Turn Mission Complexity into Operational Control

See how HighGear can help your organization configure secure, visible, and auditable workflows without creating another lengthy custom development project.