This latest release of HighGear brings enhancements to how administrators manage, secure, and troubleshoot their work. With new configuration panes, simplified form controls, and improved system alerts, admins can move faster and operate with more efficiency and clarity.
But that’s not all! HighGear now supports integrated signature reauthentication, ensuring your e-signatures are verifiable and compliant.
With these new updates, HighGear makes it easier than ever to stay secure, compliant, and in control.
- SaaS customers will be upgraded to version 10.2 on the following dates:
- Early Access: 10 PM ET on Saturday, May 24th
- Mainstream: 10 PM ET on Saturday, May 31st
- Self-hosted customers with an active maintenance agreement will be able to download the self-installing upgrade from the HighGear customer portal starting Monday, June 14th.
- For support, please contact Support@HighGear.com.
- For additional licenses or services, please contact Sales@HighGear.com.
Reauthentication Support for Signatures
This release includes a new signature mode that enables customers to build systems that comply with advanced e-signature requirements like FDA 21 CFR Part 11. With this new mode, HighGear will require a user to reenter their password each time they apply their signature to a task. This additional real-time security control will help ensure that the person signing a record is the same as the HighGear user who originally logged in and accessed the task.
This feature supports Single Sign-On as well as the built-in username and password authentication.
After reauthenticating, a signature image is generated that contains the details needed to satisfy advanced e-signature requirements like 21 CFR Part 11. It also includes a uniquely generated URL that can be used to verify the source and authenticity of the signature.
Enhancements
Increased Task Field Limit
For customers who have the Extended Task Field Limit add-on, the maximum supported number task fields has changed from 4000 fields to 6000 fields.
New Shortcut to Edit Workflows
When using the read-only view of a workflow as an administrator, a new button makes it easy to quickly get to the latest version of the workflow for editing. This makes it easy to make quick changes when troubleshooting workflow.
Rollup Features from 10.1.1
New Pane-Based Workflow Editing
The workflow designer now opens the configuration interface for workflow lines in a side pane, highlights and centers the selected line, and allows admins to click between lines without closing the pane.
New Node Overview Pane
Admins can now click directly on a node to view the details in a new dedicated pane, showing actions and routes the task can take while enabling quick line edits like adding, removing, or duplicating.
For decision, entry, and split nodes, the pane also displays the evaluation order of each branching line and displays the number of tasks waiting at the node.
Easier Editing for Criteria and Actions
We’ve made several improvements to the line configuration interface to make editing easier than ever:
- The field dropdown menu now allows admins to type part of a field name and find it quickly.
- The formula control now shows useful examples and hints for easier reference.
- When editing lines, the pane footer now indicates when the user has made changes.
- Line changes are now autosaved as updates are made, making it possible to skip the Update button completely by just clicking onto the next line you want to work on.
- But don’t worry if you didn’t mean to save your changes — a reminder appears when clicking out of the pane with an option to undo if needed.
All of these changes make it much faster to find what you are looking for and quickly make changes while building or modifying a workflow.
Form Designer Enhancements
Admins can now manage fields and statuses directly from the form designer sidebar:
- Add or remove field options
- Rename or delete fields and statuses
- Modify permissions
The admin user interface for configuring whether a task can be created by users has been simplified. A new checkbox simplifies control over whether a form should be user-selectable or restricted to workflow use. Admins must also specify whether new records are created as tasks or projects, preventing end-user confusion.
Improved System Alerts Interface
The system alerts interface has been improved for better visibility and troubleshooting. Workflow-related alerts include direct links to the triggering node, and a new System Alerts button in the workflow designer shows all alerts for the current workflow.
Contact Administration Improvements
Managing security for users and groups is now more intuitive:
- The “Account Info” page is now called “Accounts and Security” (or just “Security” for non-user contact types) and is accessed via a tab instead of being hidden in the More Options menu.
- The Permission Group membership control has been moved to the top of the page for easier access.
Task Viewer Enhancements
Organizational Units (OUs) can now be added to any task’s Viewers field, allowing entire teams or groups to be granted task visibility by simply adding the OU to the viewers field. This can be done by end users, with form defaults, or by editing the field in workflow.
New Conversation Pane Permissions for Task Forms
In this release, admins now have more control over who can post conversation messages based on the task’s form. If desired, administrators can make the Conversation pane read-only or hide it entirely. In addition, admins can now choose to allow task viewers to post messages even if they cannot otherwise edit the task.
Other Rollup Enhancements
- The “Create New” buttons in the sidebar have been given a new label to make them easier to discover.
- When creating a new form, the form designer is now automatically opened to make it easier for admins to start working on the new form.
- When switching between fields and operators of the same type in the workflow designer, the existing operators and values are not cleared.
- The “Can Manage Account Info” contact permission has been renamed to “Can Manage Accounts and Security” to match the updated contact tab name.
- The list batch edit interface now allows users to type part of a field name and find it quickly.
- The “Modify Task/Project” workflow node is now called “Modify/Create Task” to help new admins discover how to create new tasks from workflow.