Generating Customer Success with Passive Support & Active Engagement

Matt Rodenbaugh leads the HighGear Professional Services team, which works closely with the dev and support teams, and most of all, our customers. Matt gives us his thoughts on the HighGear approach to generating customer success: Supporting your customer community...

Product Lifecycle Management using Lean BPM

Josh Yeager gives his thoughts on using Lean BPM to manage Product Lifecycle Management processes. PLM is close to Josh’s heart: as HighGear’s Chief Operating Officer, he has led and built the HighGear Product Development team, using HighGear’s Lean...

Orchestration and Workflow Management Software

Workflow defines a series of activities that are necessary to complete a task. Workflow Management Software (WMS) is a system of tools that is designed to automate business processes. Basically, the software is used to streamline tasks that are data driven. Also known...

Essential Skills for Business Process Management Success

One of the most effective ways for managing your business is by managing its processes. This is where business process management (BPM) can help. Through a mix of methods, policies, practices and tools, your organization’s activities and procedures will grow optimized...

Developing Responsive Business Architecture

Contrary to popular belief, effective and successful business architecture isn’t the product of comprehensive or properly organized maps and diagrams. It’s the result of thoroughly understanding business needs, following a path to discovery and working to achieve a...

The Benefits of Enterprise Task Management Software

A growing number of businesses are now using online task management software to transform how they operate. Organizations can grow as a whole if they become better at project management and increase key performance metrics. Enterprise task management software...
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