Workflow Management at Scale,Built by Everyday Business Users

Can BPM and Agile Work Together?

Last updated Nov 3, 2022

The marriage of BPM with Agile has not been a match made in heaven, but rather in the dark murk of the negotiation room for an arranged marriage between two rich kids. Since the early Noughties when Agile was initially paired with BPM, it has shown some sparkling...

Why Effective Workflow Automation is Crucial for Successful Business Performance

Last updated Nov 3, 2022

Team collaboration across diverse processes and departments is achievable, but not without collaboration between effective workflow design and great task management. HighGear was first conceived as an enterprise task management solution with workflow automation...

Business Process Reengineering (BPR) – Rethinking Failure?

Last updated Nov 3, 2022

Business Process Reengineering (BPR) was all the rage during the 1990’s, with Fortune 500 companies falling over themselves to re-engineer their enterprises, but for many BPR was synonymous with lay-offs and failure. Driven by inhuman, analytical, engineering...

Business Process Improvement & Customer Experience Metrics: The Outside-In Approach

Last updated Nov 22, 2022

Do you remember Quality Circles, TQM and CIP? If you do, it’s pretty obvious you cut your professional business process teeth in the Eighties and Nineties. You probably also know of the outstanding work Jan Carlzon did at Scandinavian Airlines, where he turned the...

Pros and Cons of Excel as a Task Tracking Tool

Last updated Nov 3, 2022

Managing business workflow and task tracking is at the heart of professional project management, and there are a wide range of tools to help you. We are all familiar with PRINCE2, SCRUM and Waterfall terminology, but no matter what methodology you choose to follow,...

Documenting a Process in Five Steps

Last updated Nov 22, 2022

Defining and documenting business and project processes is typically one of the least favorite chores of project managers, BPM experts or anyone for that matter. This post deals with how to tackle documenting your processes in 5 steps, and how to minimize some of the...

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