The following is a basic set of minimum requirements for the HighGear server system. A more advanced coverage of the topic and a checklist is available in the HighGear Installation Requirements Checklist support document.
Server Software
Supported Operating Systems
- Windows Server 2022 (recommended)
- Windows Server 2019 (recommended)
- Windows Server 2016
Supported Database Servers
- SQL Server 2022 (recommended)
- SQL Server 2019 (recommended)
- SQL Server 2017
- SQL Server 2016
- SQL Server 2014
Other Required Server Software
- IIS 10 or later (Follow these steps to install prerequisites for Windows 2012+)
- .NET Framework 4.8 or later
- In order to install the BI module, .NET Framework 3.5 is required.
Note that IIS and SQL Server are not required to be on the same server.
Database Server System Requirements
Moderate Load
- CPU: One processor core for every 500 simultaneous users (minimum of 2 cores)
- RAM: 16GB RAM per 500 simultaneous users (minimum of 8GB RAM)
- Storage: Low-latency SSDs providing at least 2000 IOPS per 500 simultaneous users
Heavy Load
- CPU: One processor core for every 250 simultaneous users (minimum of 2 cores)
- RAM: 16GB RAM per 250 simultaneous users (minimum of 8GB RAM)
- Storage: Low-latency SSDs providing at least 2000 IOPS per 250 simultaneous users
Web Server System Requirements
Moderate Load
- CPU: One processor core for every 500 simultaneous users (minimum of 2 cores)
- RAM: 2GB RAM per 500 simultaneous users (minimum of 4GB RAM)
- Storage: At least 128GB of storage
Heavy Load
- CPU: One processor core for every 250 simultaneous users (minimum of 2 cores)
- RAM: 2GB RAM per 250 simultaneous users (minimum of 4GB RAM)
- Storage: At least 128GB of storage
Enterprise systems supporting many simultaneous users may wish to contact support for advice on server requirements based on expected loads.
Client Software
HighGear is compatible with any of the following web browsers. The computer’s operating system does not matter.
- Firefox 109 and later
- Safari 16.3 and later
- Chrome 109 and later
- Microsoft Edge 109 and later